There is no guarantee of next day delivery or other specified time period and postage times vary according the postage conditions at the time. Please do not ask us when your parcel will arrive, we don't have any more information than you do - see your tracking information emailed when the order is shipped.
We've teamed up with New Zealand Post to courier all your orders, right to your door! Parcels are sent out by 12.00PM every working day from our warehouse based in Raetihi, Ruapehu.
All North Island parcels are sent using the OVERNIGHT COURIER service, and South Island 2-DAY COURIER. However - we cannot guarantee the actual time until delivery as that is dependant on local service conditions. If you're rural, this is the time to get to your rural depot, then it depends on their service.
We've teamed up with with the DHL EXPRESS to courier all your orders. Parcels are sent out between 3.00 and 5.00 PM working day from our warehouse based in Raetihi, Ruapehu, New Zealand.
All Australian parcels are sent using a TRACKED COURIER service. Expect a minimum of 3-days transit time due to delays in Australian customs.